heygoody, Thailand’s first online self-service insurance platform, offers privacy-driven, user-friendly insurance solutions for the modern consumer.

heygoody, a digital insurance platform powered by Ngern Tid Lor Public Company Limited (TIDLOR), won the Best Customer-Centric Business Model award at the Global Retail Banking Innovation Awards 2024. Hosted by The Digital Banker, a leader in banking and financial tech research, the award acknowledges heygoody’s success in offering a customer-first insurance service using advanced digital technology.

Designed to address the needs of under-banked customers, heygoody allows users to compare and purchase insurance online, 24/7. The platform eliminates common issues like telesales and privacy concerns, providing a seamless experience. Customers can make independent decisions and buy insurance in just five minutes.

Pakamon Tulyapizitchai, SVP of Digital Transformation at TIDLOR, emphasized heygoody’s bold step in revolutionizing insurance sales, shifting from traditional methods to fully digital service. Customers can reach out via chat or a 24-hour call center for support, policy comparisons, and to complete purchases quickly.

Since its launch in September 2023, heygoody has gained over two million visitors. More than 40% of its purchases occur outside regular business hours, with a customer satisfaction rate exceeding 96%. This reflects heygoody’s ability to meet the digital generation’s expectations.

For more information, contact LINE @heygoody, visit the heygoody Facebook page, or explore insurance options anytime at www.heygoody.com.